Admission Prices

TICKET PRICES FOR 2024/25 SEASON

We recommend that tickets are purchased online. This offers the lowest prices and the quickest entry to the ground. Tickets purchased from the matchday ticket office are subject to a premium.

SEASON TICKET PRICES

Can I only get a ticket for matches at Top Field using the online link? What about if I turn up on the day – will you have normal turnstile sales operating?
We will not be selling any tickets on the day of the game at the turnstiles. It helps the club if everyone can purchase online, however we have now introduced a matchday ticket office facility if this is not possible. This is card payment only, no cash accepted. This enables tickets to be purchased on the day (a premium will apply to cover the cost of this facility).

Tickets purchased at the matchday ticket office must then be presented at the turnstiles on Fishponds Road for scanning. The matchday ticket office will be open until 15 minutes after kick off.

I’m over 80 and I noticed my entry to the game is free. Do I need to obtain a ticket online?
Yes. Everybody who enters the ground on the day as a supporter will need a ticket; because we then know the exact number of people within the ground for attendance calculation. If for any reason you cannot obtain your ticket online in advance, we will supply you a ticket at the Matchday Ticket Office.

I am disabled and bringing my carer with me, are they entitled to any concession?
We will give the carer free entry to the game with a ticket – you will need to email tickets@hitchintownfc.club to arrange this.

I am a season ticket holder – do I need to buy a match ticket for cup matches?
Yes – the season ticket only covers our matches at Top Field in the Southern League for 2024/25. All matches in cup competitions require you to purchase a separate match ticket to enable entry to that game.

I have ordered a match ticket, but I still haven’t received the ticket to my email address. What shall I do?
Firstly we recommend checking your email junk folder, as the email confirmation sometimes ends up in there. This is particularly common with Hotmail accounts. Also please check that you have entered your email address correctly in the account you have set up. If you still cannot find your ticket, please email tickets@hitchintownfc.club and explain the situation – we will try to solve it for you.

I have purchased a match ticket, but I have accidentally deleted the email that it was sent in. What shall I do?
Email tickets@hitchintownfc.club and explain the situation – we will resend the ticket to you.

Must I show the ticket that has been sent to me, or will a printed email confirmation of purchase suffice to gain entry?
You must be able to present a QR code icon for scanning at the turnstiles to gain entry to the game – either a printed ticket or via your Smartphone. A printed confirmation of payment for a ticket or tickets without the QR code for scanning is not sufficient to gain entry to the game.

My son is playing in the match for Hitchin Town and I have previously been able to attend the game for free, with my name on the pass list. Can I continue to do this, this season?
There is a small pass allowance for players’ relatives – but he must inform his coach at least 24 hours in advance of the game that he would like a ticket for a relative. Passes will only be issued to those names that the coach submits to the club in advance. This only applies to League matches – it does not apply to Cup competitions.

I have purchased a match ticket for a game, but I am no longer able to attend the match. Can I request a refund or give my ticket to somebody else?
You can’t transfer the ticket, but we can exchange your ticket for a future game within the same season and at the same prices (like for like exchange). We will consider a refund in on a case by case basis. Examples may include If a game is rescheduled to a mid week date and you can longer attend. Email tickets@hitchintownfc.club and explain the situation.

I have bought a ticket and the match has been postponed – what shall I do?
Your ticket is automatically valid for the rearranged game, and you don’t need to do anything. If you aren’t able to attend the rearranged game then we can arrange an exchange for a future game, but we regret that we cannot offer refunds in the cases of postponed games unless we consider the circumstances to be exceptional. Please email tickets@hitchintownfc.club if you would like to exchange tickets for another game during the same season.

Will I still be able to get a match programme at the game?
Match day programmes will be on sale in the Club Shop (£2.50) at games this season, Contactless card payment is preferred, or if paying cash, the correct cash payment will be accepted. We will only provide change if we have it.

What time with the turnstiles open for entry to matches at Top Field this season?
For 3pm kick-off, turnstiles will normally open at 2.00pm. For 7:45pm kick-off, they will normally open at 6:45pm.

I want to support Hitchin Town FC at an away game this season. Can I buy tickets through the Hitchin Town website?
These will generally not be on sale via the Hitchin Town FC website. Some clubs in our League use ticketing systems, some use the same system as us, and if you can, you are advised to buy tickets online in advance. We will release information on how to gain entry to away matches near the time of the game, via social media and this website.

What are Flexi Tickets and how do they work?

These have been designed for the supporter who can’t get to enough games to warrant a season ticket purchase. It offers more than 10% discount on current online match ticket prices, and more than 20% off current match day ticket prices for tickets bought at the ticket window.

It is available as an Adult Pack (£58), and as a Concession pack (£40) only, and will be valid for your chosen five games in the Southern League Premier Division Central during the season. It is not valid for cup games, friendlies or any other competitions (normal match tickets would need to be purchased for these games).

The tickets can be used to bring companions if wished, up to the maximum amount of 5.

To purchase a Flexi Ticket package you will need to:

· Sign into your account

· Access the Season Tickets menu where you will see Flexi Ticket as an option

· Purchase the package using the normal purchase process

You will then receive an email to confirm your purchase of a Flexi Ticket package. The system will also then “tag” your account to confirm that you have purchased this.

To validate any of your tickets in the package you will need to:

· Sign into your account

· Go to Match Tickets and choose the match you wish to validate you ticket(s) for

· You will see a new price category at the top of the menu entitled “Adult Flexi Ticket” or “Concession Flexi Ticket”. Select the number of tickets you wish to validate.

· Go through the purchase process in the normal way. You will have nil to pay at the checkout.

· Tickets will be delivered via a: “Your Ticket Delivery” email.

You can then either download these to your phone or print the tickets out for scanning at the turnstiles.

Please note: There will be no refunds available for unused portions of packages at the end of the season, and they will not be transferable to the next season.