Hitchin Town Fans Forum

Jacqueline Mary wrote: ↑Sat Mar 13, 2021 12:38 am Huge thanks to the Club’s Management Committee for giving fans the option of either a roll over of this season’s season ticket to next season or a refund. As you say in the weekly bulletin Chris, fingers crossed for a full, uninterrupted 2021/22 season.

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Jacqueline Mary wrote: ↑Sat Mar 13, 2021 12:38 am Huge thanks to the Club’s Management Committee for giving fans the option of either a roll over of this season’s season ticket to next season or a refund. As you say in the weekly bulletin Chris, fingers crossed for a full, uninterrupted 2021/22 season.

Hi all. You'll see full details of what I said in the bulletin. However I'll be clear and transparent here: Our decision to roll over this season's tickets was based on two factors - firstly to do the best we can for our loyal supporters who have had broken, interrupted, curtailed last two seasons but have stuck by us....and secondly, we did have to look very closely at our own circumstances and the impacts of our decisions on this.

The best situation as we saw it for all in this situation was to offer the Season Ticket "rollover" - the best situation for all. We are obliged to offer a refund should anyone require it, but each refund we make costs the Club more money in processing fees, at a time where we are devoid of any match day income and when we must be more careful than ever with the money we do have, so in truth, we haven't presented it as an "either/or", as we hope that any requests for a refund (which would of course be granted), would be only in exceptional cases. And because we want to build on our supporter loyalty....season tickets sold were more than two and a half times the season before.

There you are.....I can't be more truthful than that! Can't wait until we can all get back to Top Field to cheer our team on. 2021/22 promises to be a very exciting season!